FAQs

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What makes us different?

At Serenity Luxe, we stand out from other jewellery brands by offering a unique blend of minimalism and luxury that's both affordable and elegant, designed to last and make you feel your best every day. Our secret? We use high-quality stainless steel as the primary material for our jewellery, providing you with pieces that are not only beautiful but also durable and tarnish proof.

Unlike traditional sterling silver, stainless steel is more resistant to scratching and corrosion ensuring that your jewellery stays looking fresh and new for longer. Our collection features sleek and minimalist pieces that complement any style, from casual to formal. We believe in simplicity with a touch of sophistication, creating jewellery that enhances your look without overpowering it.

What types of jewellery do we offer?

We offer a range of jewellery, including rings, necklaces, bracelets and earrings. Our collections feature a variety of styles, from classic to contemporary, crafted with high-quality materials such as stainless steel and precious gemstones such as malachite.

What is our return policy?

We offer 28 day return policy for most of our products, at the customer's expense. Items must be returned in their original condition and packaging. We do not accept exchanges. Please refer to our Refund Policy for complete details.

How shall I store my jewellery?

We recommend to store your jewellery in the individual jewellery boxes or soft pouches that it comes in to prevent pieces from scratching each other, in a clean, dry place away from direct sunlight.

Is our jewellery ethically sourced?

We are committed to ethical sourcing and ensure that our materials are high quality and come from reputable suppliers. We work with partners who adhere to ethical practices and sustainability standards.